Terms And Condition

1. Introduction

Welcome to MyTapas! These terms and conditions outline the rules and regulations for the use of MyTapas’ website and services. By accessing this website, we assume you accept these terms and conditions in full. If you do not agree with any part of these terms and conditions, you must not use our website. Your continued use of the site signifies your acceptance of these terms.

2. Company Overview

MyTapas is an initiative dedicated to working closely with the tribal people of India. Our mission is to offer the world a selection of unique lifestyle utility products that are natural, eco-safe, and designed to preserve our Mother Earth’s natural diversity. We are committed to providing products that are 100% biodegradable and/or compostable, ensuring they leave no harmful footprint on the environment.

3. Products

At MyTapas, we take pride in our diverse range of natural and organic products, which include:

Herbal Soups: Our selection includes Agathikkerai, Kandathippilli, Thoothuvalai, and more, all made from the finest natural ingredients.

Organic Pickles: We offer a variety of pickles such as Amla, Mango, Lemon, Green pepper, Ginger, and more, prepared using traditional methods to ensure authentic taste and quality.

Organic Fruit Jams: Our jams, including Amla, Mango, Guava, Jackfruit, Pineapple, and more, are made from organically grown fruits, free from artificial preservatives.

4. Payment Terms

When you place an order on MyTapas, you agree to the following payment terms:

Payment Methods: We utilize Razorpay, a secure payment gateway, to process transactions. Razorpay supports various payment methods, including credit/debit cards, net banking, UPI, and digital wallets, ensuring flexibility and convenience for our customers.

Transaction Security: Razorpay employs the highest standards of security and encryption to safeguard your payment information. MyTapas does not store or have access to your payment details, ensuring your financial information remains confidential and protected.

Payment Confirmation: After your payment is successfully processed, you will receive a confirmation email with your order details. If there are any issues with your payment, please contact our support team immediately for assistance.

Pricing: All prices listed on the MyTapas website are in INR and include applicable taxes. We reserve the right to change prices at any time without prior notice. However, price changes will not affect orders that have already been confirmed.

Refunds and Cancellations:

a. Cancellations: Orders can be canceled within 24 hours of placing them. To cancel an order, please contact our customer support team. Cancellations requested after this period may not be accommodated.

b. Refunds: We offer refunds for products that are damaged or not as described. Refund requests must be made within 7 days of receiving the product. Approved refunds will be processed to the original payment method used during purchase and may take up to 7-10 business days.

Disputes: Any disputes regarding payments should be reported to our customer support team. We will investigate and resolve the issue within a reasonable time frame to ensure your satisfaction.

5. Shipping and Delivery

We strive to deliver products in the best condition and as quickly as possible. Our shipping policy includes the following:

Shipping Charges: Shipping charges are calculated based on the delivery location and the weight of the product. The applicable charges will be displayed during the checkout process.

Delivery Time: Orders are typically processed and shipped within 2-3 business days. Delivery time may vary based on the location and other external factors beyond our control.

Tracking: Once your order has been shipped, you will receive a tracking number that allows you to monitor the status of your delivery. If you encounter any issues with your shipment, please contact our customer support team.

6. User Responsibilities

By using our website, you agree to:

Provide Accurate Information: Ensure that all the information you provide is accurate, complete, and current.

Maintain Security: Keep your account details secure and do not share your login information with anyone. You are responsible for all activities that occur under your account.

Prohibited Activities: You must not use the website for any illegal or unauthorized purposes, including but not limited to violating any laws in your jurisdiction.

Respect Intellectual Property: Do not infringe on the intellectual property rights of MyTapas or any third parties.

7. Intellectual Property

All content on the MyTapas website, including text, graphics, logos, images, and software, is the property of MyTapas and is protected by copyright and trademark laws. Unauthorized reproduction, distribution, or creation of derivative works from any content on the website is strictly prohibited without prior written consent from MyTapas.

8. Limitation of Liability

Mytapas will not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services. Our total liability to you for any damages shall not exceed the amount paid by you for the product in question. We strive to provide accurate information and high-quality products, but we do not warrant that the website or its content will be error-free or uninterrupted.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of India. By using our website, you consent to the jurisdiction and venue of such courts.

10. Changes to Terms and Conditions

Mytapas reserves the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website and services constitutes your acceptance of the new terms. We encourage you to review these terms periodically to stay informed of any updates.

11. Contact Us

For any questions or concerns regarding these terms and conditions, feel free to contact us

Thank you for choosing MyTapas. We are committed to providing you with high-quality, eco-friendly products and exceptional service. Your support helps us empower tribal communities and protect our environment.