Privacy Policy
Privacy Policy
Welcome to MyTapas! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. By using our website and services, you agree to the terms of this Privacy Policy.
1. Introduction
MyTapas is an initiative dedicated to working closely with the tribal people of India to bring authentic and high-quality products to our customers. We use Razorpay for secure payment processing. This Privacy Policy applies to all information collected through our website and services, including but not limited to your interactions with our website, email communications, and offline activities.
2. Information We Collect
We collect various types of information in connection with the services we provide, ensuring we deliver the best possible experience to our customers:
Personal Information: This includes but is not limited to your name, email address, phone number, shipping address, and payment information when you make a purchase. We may also collect your social media profiles, if you choose to connect them to our services.
Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, pages viewed, and the dates/times of your visits. This helps us understand how you use our website and improve your experience.
Payment Information: For processing payments, we use Razorpay. Razorpay collects and processes your payment information securely. We do not store your payment card details on our servers. Razorpay may collect details such as your payment card number, expiration date, CVV code, and billing address.
Transaction Information: We collect details of transactions you carry out through our website, including the date and time, products or services purchased, and the transaction amount.
Communication Information: Any communication you send to us, including emails, messages through our website, or social media interactions, is collected and may be used for customer support, feedback, and improvements.
3. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including sending emails to confirm your order status and shipping details. We use your payment information to process transactions through Razorpay securely.
Customer Support: To provide customer support and respond to your inquiries promptly. Your communication information helps us address your concerns effectively.
Marketing: To send you promotional materials and updates about our products and services, if you have opted in to receive such communications. We use your personal and usage information to tailor these communications to your interests.
Improvements: To analyze and improve our website, products, and services. Usage information helps us understand user behavior and preferences, allowing us to enhance our offerings.
Security: To protect against and prevent fraud, unauthorized transactions, and other liabilities. We use transaction and payment information to monitor for suspicious activity and ensure the security of our services.
Legal Compliance: To comply with legal obligations and respond to lawful requests from public authorities.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. These service providers include payment processors (such as Razorpay), shipping companies, marketing platforms, and IT support services.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities. This includes complying with court orders, subpoenas, or other legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner. We will notify you of any such change in ownership or transfer of assets.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
Encryption: We use secure socket layer (SSL) encryption to protect your personal and payment information during transmission.
Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
Secure Storage: We store your personal information in secure environments protected from unauthorized access, use, or disclosure.
Regular Audits: We conduct regular audits of our security practices to ensure compliance with industry standards and best practices.
All payment transactions are processed through a secure payment gateway (Razorpay) and are not stored or processed on our servers.
6. Your Rights
You have the right to:
Access Your Information: You can request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe and in a commonly used format.
Update Your Information: You can request corrections or updates to your personal information to ensure it is accurate and up-to-date.
Delete Your Information: You can request the deletion of your personal information, subject to certain legal obligations. We will comply with your request within a reasonable timeframe, unless we are required to retain the information for legal or business purposes.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in each email or by contacting us directly.
7. Cookies
We use cookies to enhance your browsing experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Types of Cookies: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide a more personalized and interactive experience.
Cookie Management: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policies of these third-party sites before providing them with your personal information.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us via our website MyTapas.
By using our services, you consent to our Privacy Policy. Thank you for trusting MyTapas with your personal information.